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Online advice

Online advice - anytime and anonymously.
You can also contact our advisors online. Your enquiry will be treated anonymously and confidentially, irrespective of whether it is sent by email or via personal chat.

The advisors of Aidshilfe Düsseldorf are part of a competent team consisting of 25 regional aids charities, which are available to answer all of your questions in regards to HIV, Aids, Hepatitis and other sexually transmittable diseases via www.aidshilfe-beratung.de 

They have extensive knowledge, train on a regular basis and have been specially trained for online advice. The advisors will answer your questions in a timely, anonymous and confidential manner.

The aids charities place particular importance on data security in regards to their online advice services: your questions and the answers provided by the advice team shall be stored on a secure server. Should you utilize the online advice service, you will register an anonymous advice account, which may only be accessed by means of a personal password. Following this, you may enter your question on the website, whilst utilizing the anonymous registration data, which is then processed by the advisors. You may access the answer online – using your anonymous access data. That way, you do not leave a data trail, which could indicate your identity.

The online advice service is financed by the respective membership organizations and coordinated by the German charity AIDS-Hilfe e.V., the umbrella organization for non-public AIDS charities in Germany. The set-up and maintenance of this advice service is also supported financially by the Federal Centre for Health Education and the association of the Federal Centre for Health Education and the association for Private Health Care (PKV) e.V.

You can learn more abouth online advice by clicking here (in German only).

Checkpoint Düsseldorf

HIV and STI tests

Aidshilfe Düsseldorf offers HIV tests and STD checks for gay and bisexual men. Every Tuesday evening from 7-9pm. Check it out!

More information

Personal advice

A matter of trust!

Any personal advice provided by Aidshilfe Düsseldorf is free of charge, confidential and, upon request, anonymous.


Additional information

Advise, support, exchange…

Aidshilfe Düsseldorf also focuses on the interests of women with HIV/ Aids and their families: be it on a local, regional or national level. Please contact us with any questions you may have. We are here for you!

Additional information